Privacy policy

Effective date: September 20, 2025

Who we are

noroof architects (“noroof,” “we,” “us,” or “our”) operates the website at noroof.net.

Scope

This policy explains how we collect, use, share, and protect personal information when you visit our site, contact us, or use our services.

Information we collect

• Contact details: name, email, phone, and message content you submit.
• Project details: information you choose to share about a project or inquiry.
• Usage data: IP address, device/browser type, pages visited, and interactions (via cookies or similar tech).
• Technical logs: diagnostics and error data for reliability and security.

How we collect information

• Directly from you through forms or email.
• Automatically through cookies, pixels, and similar technologies.

How we use information

• To respond to inquiries, provide services, and manage our relationship.
• To operate, secure, and improve the site and user experience.
• To analyze aggregate usage and performance.
• To comply with legal obligations and enforce our terms.

Legal bases for processing

Where required (for example in the eea/uk), we process personal data based on consent, contract performance, legitimate interests, and legal obligations.

Cookies and analytics

We use necessary cookies to run the site and may use analytics cookies to understand how visitors use it. You can control cookies in your browser settings; disabling certain cookies may affect functionality.

How we share information

• Service providers: vendors that host the site, provide analytics, security, or email, under agreements limiting their use.
• Legal and safety: to comply with law, respond to lawful requests, or protect rights, property, or safety.
• Business changes: if we undergo a merger, acquisition, or similar event.

Data retention

We retain personal information only as long as needed for the purposes described or as required by law, then delete or anonymize it.

Security

We apply reasonable administrative, technical, and physical safeguards. No method of transmission or storage is completely secure.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict your personal information, object to processing, withdraw consent, or request portability.

How to exercise your rights

Email info@noroof.net. We may need to verify your identity. If you are in the eea/uk, you may also complain to your local data authority.

Children’s privacy

Our site is not directed to children under 13 (or the relevant age under local law). We do not knowingly collect personal information from children.

International transfers

Your information may be processed in countries with different data protection laws. Where required, we use appropriate safeguards for cross-border transfers.

Third-party links and embeds

Our site may link to or embed third-party content or services. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. Changes apply when posted on this page with a new effective date.

Contact

Questions or requests: info@noroof.net.